Refund Policy

At CYRANTHIVOX, we strive to ensure the highest level of customer satisfaction. Our refund policy is designed to assist our clients in the unlikely event that they are unsatisfied with our services. Please review our policy carefully to understand the terms and conditions associated with refunds.

Eligibility for Refunds

Refund requests are considered valid under the following circumstances:

• The service was not delivered to the customer's satisfaction, and all efforts to resolve the issue have failed.
• The service was not delivered within the specified time frame, and no prior notice was given regarding delays.
• Any charges made were incorrect or unauthorized.

Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Promotional and discounted services that clearly state non-refundable terms.
• Services rendered that meet all specified requirements and quality standards.

Refund Process

To initiate a refund request, please contact our customer support team at [email protected]. Include your order details and the reason for the refund request. Our team will review your request and respond within five business days.

Resolution and Refund Timeframe

Once a refund request is approved, please allow up to 14 business days for the credit to appear on your original payment method. If you have any concerns or do not receive the refund after this period, we encourage you to reach out to us for further assistance.

Contact Information

For any further inquiries regarding our refund policy, you can contact CYRANTHIVOX at:

CYRANTHIVOX, 123 Commerce Street, Suite 100, New York, NY 10001
Phone: (555) 123-4567